How to set up CuteFTP

Once you've downloaded and installed CuteFTP, launch the program.  

Navigate to File > Connect > Connect menu: 
It's possible to use the Connect icon on the tool bar: 
The recommended settings are as follows:  

Label: any name for this connection 
Host: the server your account is hosted on 
Username: your cPanel username  
Password: your cPanel password  
Login Method: Normal  
Once the basic settings are configured, switch to Type tab. Make sure that: 

1. For SFTP connection (recommended): 

Protocol type: SFTP using SSH2 (Secure Shell) 
Port: 21098 
2. For an alternative FTP connection: 
Protocol type: FTP (standard File Transfer Protocol) 
Port: 21 
Once done, click on Connect