By default, we do make backups for you every other day. However, with custom backup Add on, you can schedule additional backups and have the backups be stored into your FTP account for you to download anytime you want. Note, backup older than one week will be deleted. You can refer to this guide to order the add on "CustomBackup".
Please follow below steps to set up your custom backup.
1. Login to your hosting control panel.
2. Click "DATABASES" from the top menu.
3. Click "Advance Custom Backup", in the section, you can turn custom backup on your database at specific time, please note, you will need to purchase it from our add-on product before you can turn it on.