How to enable application pool load user profile

Control Panel V5 > Hosting Control Panel > Advance
* Please note that this function is only applied to our Premium plan or above
1. Please login to your account and go to Control Panel
 
2. Go to Advance option
 
3. Click "Pool Manager", you will find all your  application pools in the list, click "Actions" beside the target pool, then click "Enable Load User Profile"