There are a few reasons a domain can fail the first step of transfer.
- Make sure the domain name is unlocked at the current registrar.
- If whois privacy is enabled, you will have to disable it during the transfer process.
- If your domain name was registered or transferred less than 60 days ago, it is not eligible for transfer until 60 days have passed. The 60 day non-transferable period also applies if you changed the domain registrant's contact organization or the registrant's first or last name when an organization is not listed.
If you are unsure why your domain is not eligible for transfer, please contact the current registrar.